Best Practice website / team *

Have a permanent "Best Practice" website / team whose job is to share and publicise initiatives across the EU (in multiple languages). (#22322)

Empower civil servants to use collaborative and conversational skills *

Empower civil servants to use a new set of skills: collaborative and conversational working. Civil servants live a "MS-Office life". They need to acquire some skills in order to share, collaborate in an asynchronous way, listen and talk on the net. (#22309)

Allow anononymous contributions in public debate

Anonymity is important and requiring strong authentication on public debate would deprive government of valuable contributions. (#22395)

Enable true interactivity º

It's important for authorities not to use the net as a way of avoiding personal contact and leading peoples' initiatives into dead ends. There must be someone at the other end of the line. Otherwise it all ends up like public quarrel among people devoid of influence. (#22302)

Exchange of data between Member States' Public Administrations

Promote exchange of data between Member States' Public Administrations. (#22306)

Hire Web 2.0 savvy staff º

Hire yourself some staff who know what the Internet really means for government, and fund a university to start training more who really understand both worlds: you’re going to need them. (#20115)

Learn from early adopters *º

We want public institutions to innovate, but let's stop reinventing the wheel. For example, Web 2.0 in the HE environment—a shared understanding of the benefits would help institutions to focus on the non-technology reform that has to happen to support the technology and enhance learner outcomes. (#22392)

Recognize all citizens have role in administration and governance *

Create new levels of civil service education that allow all citizens enter, and that recognise how all citizens have a role in the administration and governance of every community. (#22316)

Write no code º

Start your project on existing software/software-as-service. Pretty much every functionality you want for a roll out is already out there, for free or for cheap. While you are at it use open source stuff. (#20111)